Crib and teen city furniture

Yes No Oxana of Hartsdale, NY on Oct. Anyway, I am frustrated, unhappy, and stuck with this purchase. This was supposed to be a happy time. Another thing that I noticed was that the company denies all the complaints, so I went to their website and am just going to copy and paste what they put in the website. Now they are here putting it together and parts are missing. I wanted everything to be perfect for my baby, and this is what I had to deal with.

The Vice-President of Crib and Teen City, Gina, has been of no help nor does she seem troubled or put off by the unprofessional service provided by one of the franchises. He was apologetic, so at that point, I was hopeful I could resolve this. I asked to speak with corporate and she gave me their number. A few days later Crib and Teens City called me and informed that I could stop by the store and pick up the replacement ladder for the bed I guess that was still before they received court summons. He said I could place the order over the phone and he would send me a receipt, I waited 2 weeks, more than enough time. Yes No Amy of Thorofare, NJ on Jan. It went back and forth and then again the furniture rode around on the truck and was inspected for about 2 weeks before being delivered on May 28, - 5 months from the day they were ordered.

It is a trick. At this point, I have been back and forth many time with Shelly in customer service who is now on vacation. Salesperson told me that they would process my order on Monday and the bed should come on a Wednesday truck and would be delivered Friday. They, of course, did not. My boyfriend looked at every corner of the furniture - in case there were any damages.